Privacy Policy - Raaj Doors

Privacy Policy for Raaj WoodTek International Order Management System

Effective Date: 15/03/2025

1. Introduction
   Raaj WoodTek International (“Company,” “we,” “us,” or “our”) is committed to ensuring the security, confidentiality, and integrity of the data used within our Order Management System (“System”). This Privacy Policy outlines how we handle and manage user data in compliance with applicable data protection laws and industry best practices.
2. Scope and Purpose
   This Privacy Policy applies exclusively to the Order Management System used by Raaj WoodTek International. The purpose of the System is to facilitate order processing, management, and communication between the Company and its authorized dealers and sales executives.
3. Authorized Users and Account Creation
   The System is strictly restricted to authorized users, including:

• Admin by Raaj WoodTek International
• Dealers approved by Raaj WoodTek International
• Sales executives authorized by Raaj WoodTek International

Account Creation:

• A user account is created only by authorized personnel based on the agreement between the user and Raaj WoodTek International.
• Users cannot create their own accounts; credentials are provided by authorized personnel after verification.
• Any changes to user details must be requested through the authorized personnel.
• The System does not allow self-registration or access by unauthorized users.
• Public can view the app but no account is needed

4. Data Collection and Storage

• The System does not collect or store personal data beyond what is necessary for dealer and sales executive accounts.
• The data stored in the System includes only business-related information such as user ID, dealer code, and order details.
• Since no personal data is stored, the right to data deletion is not applicable.

5. No Public Access

• The System is a private, secure platform designed for authorized business users only.
• No login or access is provided to the general public.
• No data is collected from non-authorized users.

6. Data Modification and Accuracy

• Users are responsible for providing accurate information to authorized personnel when their accounts are created.
• If any user details require modification, the user must contact authorized personnel for updates.
• Only designated personnel can modify user data to maintain data accuracy and security.

7. Security Measures and Access Control

• Strict authentication protocols are in place to restrict access to authorized users only.
• User data is protected using encryption and secure database management practices.
• The System undergoes regular security audits to ensure compliance with best security standards.

8. Data Retention and Deletion

• Since the System does not store personal details, there is no requirement for personal data deletion requests.
• Business-related data is retained as long as necessary for operational and legal purposes.
• If a user account needs to be deactivated, authorized personnel will handle the request in accordance with company policies.

9. Compliance with Legal and Regulatory Requirements

• The Company ensures compliance with relevant data protection laws and industry regulations.
• In the event of a legal obligation, Raaj WoodTek International will cooperate with authorities while maintaining user confidentiality.

10. Changes to This Privacy Policy
    We reserve the right to update this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Any updates will be communicated to authorized users through official channels.
11. Contact Information
    For any questions regarding this Privacy Policy, users should contact their respective authorized personnel within Raaj WoodTek International. Any concerns regarding security or access should be directed to the designated system administrator.